Refund & cancellation policy

Last updated: 17 October 2026

Template under review — this page is a draft and will be reviewed by a lawyer. Items marked Ronak to confirm are not final.

We offer a free 24-hour demo so you can try the live screener before paying. Please use it to check that TradingBolt suits you.

Cancellation

Plans are prepaid for a fixed period (monthly or yearly) and do not auto-renew; your key simply expires at the end of the period. To stop, just don’t renew. You can also ask us to end access early by emailing [email protected].

Refunds

• Monthly plans and add-ons: no refund once the access key has been issued and used Ronak to confirm.
• Yearly plans: full refund if requested within 7 days of the key being issued Ronak to confirm: 7 days? pro-rata after?.
• Service problems: if the screener is unavailable for an extended period during market hours because of a fault on our side, we will extend your key or refund the affected days Ronak to confirm: threshold, e.g. 3+ trading days.
• Duplicate or mistaken payments are refunded in full.
• Keys revoked for sharing or misuse (see Terms) are not refunded.
• Refunds are never given for trading losses; TradingBolt is a software tool, not advice (see Disclaimer).

How to request

Email [email protected] with your name, plan and payment reference. Approved refunds are paid to the original payment method within Ronak to confirm: e.g. 7 working days.